Privacy Policy

1. Overview

Securitask is a platform used by Company/Admin users to manage operations (clients, sites, staff, shifts/rosters, attendance, patrols/check calls, reports) and by Employees and Individuals to complete assigned workflows.

This policy describes how we handle personal information when you use the website or the platform.

2. Information we collect

We may collect the following types of information:

• Account information such as name, email, phone number, login details, and role (Company/Admin, Employee, Individual).
• Operational data submitted by customers, such as client/site details, shift schedules, attendance records, patrol/check call logs, incident reports, notes, and documents.
• Usage data such as device/browser information, IP address, pages viewed, and actions taken in the platform.
• Support communications such as messages you send via the Contact page or support requests.

3. How we use information

We use information to:

• Provide, operate, and maintain the Service.
• Create and manage user accounts and access permissions.
• Support operational workflows (shifts, attendance, reporting, finance tracking).
• Improve product performance, reliability, and user experience.
• Respond to requests, questions, and customer support issues.
• Comply with legal obligations and enforce our Terms & Conditions.

4. Sharing and disclosure

We do not sell personal information. We may share information in the following situations:

• Service providers that help us host, operate, or support the Service (under appropriate safeguards).
• Legal requirements when required to comply with law, regulation, or valid legal process.
• Protection to investigate, prevent, or take action regarding security, fraud, or technical issues.
• Business transfers if we are involved in a merger, acquisition, or sale of assets.

5. Cookies

We may use cookies and similar technologies to remember preferences, maintain sessions, and understand how visitors use the website.

You can control cookies through your browser settings. Disabling cookies may affect certain features.

6. Data retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on account type and the operational needs of customers.

7. Security

We take reasonable measures to protect information from unauthorized access, alteration, or loss. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information.

• You can update certain profile details within the platform.
• You can request assistance via our Contact page.
• Company/Admin users may manage workforce access and operational records within their workspace.

9. Contact

If you have questions about this Privacy Policy or how we handle information, please contact us via the Contact page.

Registered office: 42 Gainsford Road, London, England, E176QB.